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  • Image for The Social Customer Experience
    White Paper

    The Social Customer Experience

    How enterprise organizations are using social media to transform the customer journey
    29 Oct 2018
  • Image for The Social Government Benchmark Report 2018
    White Paper

    The Social Government Benchmark Report 2018

    Challenges and opportunities for governments adopting social media
    21 Aug 2018
  • Image for The Social City Report
    White Paper

    The Social City Report

    Designing the future of citizen services and experience
    18 Jul 2018
  • Image for A world of opportunity
    White Paper

    A world of opportunity

    How social media is helping Australian travel and hospitality brands stand out
    10 May 2018
  • Image for The State of Social Media in Government in 2018
    White Paper

    The State of Social Media in Government in 2018

    Learn about the trends that matter and how government organizations will use social this year
    6 Feb 2018
  • Image for 2018 Social Media Trends Report for Financial Services and Insurance
    White Paper

    2018 Social Media Trends Report for Financial Services and Insurance

    Hootsuite’s financial service report examines key industry trends, tracking how organizations are using social media to grow ...
    23 Jan 2018
  • Image for From Insights to Action
    White Paper

    From Insights to Action

    How Asia Pacific organisations are unlocking the ROI of social media
    11 Jan 2018
  • Image for Connected Citizens, Connected Government
    White Paper

    Connected Citizens, Connected Government

    How social media is transforming the public sector in Australia and New Zealand
    16 Oct 2017
  • Image for Proving the value of social media across the U.S. Government: The evolution of citizen engagement online
    White Paper

    Proving the value of social media across the U.S. Government: The evolution of citizen engagement online

    Public agencies can’t afford to get left behind.
    14 Aug 2017
  • Image for Forrester Consulting Study: Social Selling: A New B2B Imperative (May, 2017)
    White Paper

    Forrester Consulting Study: Social Selling: A New B2B Imperative (May, 2017)

    Learn how enterprises are embracing social selling to drive new revenue
    15 Jun 2017
  • Image for The social executive: How to influence trust, transparency, and the bottom line
    White Paper

    The social executive: How to influence trust, transparency, and the bottom line

    In the C-suite, opportunity no longer knocks—it tweets, snaps, likes, and shares.
    9 Jun 2017
  • Image for The Connected Consumer
    White Paper

    The Connected Consumer

    Rethinking the social customer journey in Australia’s hospitality and tourism industry
    3 Mar 2017