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  • Image for The Social Customer Experience
    White Paper

    The Social Customer Experience

    How enterprise organizations are using social media to transform the customer journey
    29 Oct 2018
  • Image for The Social Government Benchmark Report 2018
    White Paper

    The Social Government Benchmark Report 2018

    Challenges and opportunities for governments adopting social media
    21 Aug 2018
  • Image for The Social City Report
    White Paper

    The Social City Report

    Designing the future of citizen services and experience
    18 Jul 2018
  • Image for The State of Social Media in Government in 2018
    White Paper

    The State of Social Media in Government in 2018

    Learn about the trends that matter and how government organizations will use social this year
    6 Feb 2018
  • Image for 2018 Social Media Trends Report for Financial Services and Insurance
    White Paper

    2018 Social Media Trends Report for Financial Services and Insurance

    Hootsuite’s financial service report examines key industry trends, tracking how organizations are using social media to grow ...
    23 Jan 2018
  • Image for Proving the value of social media across the U.S. Government: The evolution of citizen engagement online
    White Paper

    Proving the value of social media across the U.S. Government: The evolution of citizen engagement online

    Public agencies can’t afford to get left behind.
    14 Aug 2017
  • Image for Forrester Consulting Study: Social Selling: A New B2B Imperative (May, 2017)
    White Paper

    Forrester Consulting Study: Social Selling: A New B2B Imperative (May, 2017)

    Learn how enterprises are embracing social selling to drive new revenue
    15 Jun 2017
  • Image for The Connected Consumer
    White Paper

    The Connected Consumer

    Rethinking the social customer journey in Australia’s hospitality and tourism industry
    3 Mar 2017
  • Image for Getting to Know Your Audience
    White Paper

    Getting to Know Your Audience

    How to Research Your Social Media Audience
    21 Nov 2016
  • Image for How Social Executives are Transforming the Financial Services Industry in Australia
    White Paper

    How Social Executives are Transforming the Financial Services Industry in Australia

    A report from Hootsuite and LinkedIn
    11 Oct 2016
  • Image for Forrester Research, Inc. Report: The ROI of Digital Business Transformation (November 6, 2015)
    White Paper

    Forrester Research, Inc. Report: The ROI of Digital Business Transformation (November 6, 2015)

    How building a solid business case and getting a significant investment is the key to your organization’s digital transformation
    20 May 2016
  • Image for Forrester Research, Inc. Report: Advocate Marketing Creates B2B Customer Relationships That Last A Lifetime (September 28, 2015)
    White Paper

    Forrester Research, Inc. Report: Advocate Marketing Creates B2B Customer Relationships That Last A Lifetime (September 28, 2015)

    How focusing on people, not companies, is the key to increasing advocate engagement
    26 Oct 2015